Need help with a specific issue in your home or around the Village?
Use the guide below to find out who does what across East Village and how to contact the right team.
Remediation Team (EVML)
What we do:
The Remediation team is responsible for building safety works, including investigation and coordination with contractors and residents during works.
Contact us if you:
- Have questions about ongoing or upcoming building safety works
- Need support during remediation
- Have questions about building materials or fire safety works
Contact:
Security Team (EVML)
What we do:
Security supports the safety and wellbeing of East Village 24/7. The team monitors CCTV, patrols the area and assists with incidents or anti-social behaviour.
Contact us if you:
- Need urgent assistance within East Village
- Want to report anti-social behaviour or suspicious activity
- Are locked out or notice a security issue in communal areas
Contact (24/7):
[email protected]
0208 221 7013
Triathlon Homes
What we do:
Triathlon Homes is a landlord in East Village. They are responsible for managing these homes, handling repairs, tenancy queries and resident services.
Contact Triathlon Homes if you:
- Are a Triathlon resident with a query about your tenancy or service charges
- Need to report a repair inside your home
- Want to discuss your account, rent, or lease
Contact:
www.triathlonhomes.com
[email protected]
Get Living
What we do:
Get Living is the landlord for rental homes in East Village. Their team manages tenancy services, home repairs and community activities for Get Living residents.
Contact Get Living if you:
- Are a Get Living resident with a repair or tenancy issue
- Want help with your rental account or service charges
- Have questions about community events or neighbourhood life
Contact:
www.getliving.com
[email protected]
Newham Council
What we do:
Newham Council is the local authority responsible for services such as council tax, parking permits, social care, waste collections on public roads, and local planning. The Council also oversees housing regulation and building safety enforcement across the borough.
Contact Newham Council if you:
- Need help with council tax, benefits or housing applications
- Have questions about street lighting, roadworks or parking
- Want to report fly-tipping or public waste issues
- Need to speak to your local councillor or access other borough services
Contact:
0208 430 2000
